Free Sample: 5 Pushback Email Scripts

Hi [Name], Thanks for bringing this up. I took a look at what it would take to [add the feature / make the change]. This is actually outside what we scoped in our original agreement. It's not huge — probably about [X hours] in additional work — but I want to make sure we're on the same page before I dive in. If you'd like me to proceed, I'll send over a quick change order form with the updated timeline and cost. No rush — just want to be transparent. Best, [Your name]

Hi [Name], I've reviewed what you're asking for and here are three paths we can take: Option A — Do it as a Change Order: I add this as a separate work item. Estimated additional cost: [$X]. Timeline extension: [X days]. Option B — Swap it in: We replace [existing deliverable] with this new request. No cost change, but we lose [what gets replaced]. Option C — Save it for Phase 2: We finish the current scope first, then tackle this as a follow-up after launch. I'm happy with whichever path works best. Option C is what I usually recommend — ship the core project, then layer on extras once we see how it performs. Best, [Your name]

Hi [Name], I want to make sure we're tracking well toward our deadline. Over the past [week], we've added a few items that fall outside our original scope: - [Item 1] - [Item 2] - [Item 3] Individually these are small, but together they add about [X hours] of additional work. I'm happy to include them — I just want to be transparent that they'll affect both the timeline and the total. I've put together a quick summary of what was in the original agreement vs. what's been added since. Want me to send it over so we can decide which items to prioritize? Best, [Your name]